Frequently Asked Questions

All of the pest control products we use are people and pet friendly. We also strive to follow the product label when it comes to dilution rates and application methods. We will communicate where we apply products and types of products used for your information.

The need for pest control services in winter can vary depending on your specific circumstances and the type of pests you’re dealing with. While some pests may be less active during the colder months, others can still pose problems indoors.

While professional pest control services may involve an upfront cost they can provide long-term cost savings. Effective pest control can prevent future infestations and the associated expenses such as property damage, medical bills, and replacing contaminated food.

For most residential areas we recommend a minimum of 4 services per year but ultimately depends the pest pressures that you are currently or will in the future encounter. We offer free touch ups in between services to help alleviate any issues.

Yes. If you feel our pest control service is not doing what was expected we can easily and comfortably cancel your services with only a 30-day notice.

Contract, NO. Service Agreement, YES. Our NON-BINDING service agreement acts more like a price lock guarantee rather than a contract locking your rate in for the term of the service agreement.

Nope. If you would like service on the interior completed or are seeing pests inside please let us know at your convenience and we would be happy to come take a look.

To help prevent pests you can take several proactive measures.

Here are some effective steps that you can follow:

1. Keep a clean environment.
2. Seal entry points.
3. Store food properly.
4. Dispose of garbage properly.
5. Remove standing water.
6. Maintain landscaping.
7. Properly store fire wood.
8. Regularly inspect and clean storage areas.
9. Practice good hygiene.
10. Consider professional pest control.

Remember prevention is key when it comes to pests.

• Spiders
• Ants
• Box Elder Bugs
• Elm Seed Bugs
• Mice (with Simplex+)
• Voles (with Simplex+)
• Rats (with Simplex+)
• Centipedes
• Millipedes
• Earwigs
• Springtails
• Pill bugs
• Sow bugs
• Silverfish
• Cockroaches
• Wasps
• Hornets
• Mosquitos (with Mosquito Service)

We at Simplex Pest Control will strive to make it right with you as the Customer. This means we will exhaust every effort to keep you happy. From service quality to billing plans and other adjustments. We believe that the Customer ALWAYS comes first and foremost.